TRTG 105 – Essentials Of Business Communication (Written And Oral)


Admission Requirements
  • Grade 12 or OSSD Equivalent
  • Mature Student with Wonderlic SLE min. cut score minimum 14 on test
  • Bring Your Own Device (BYOD): As a student in this on-campus program, you will require a mobile computing device that meets the specifications outlined by your program
  • Textbook: Essentials of Business Communication, 9th Edition 2019 Nelson Publishing

Course Fees: $485.00
Other Compulsory Fees: Inclusive
Course Hours: 60 Hours
Course Intake: Every Monday
Department: PT – Continuing Education


In this subject, students will focus on written and oral communication skills in a technologically enhanced workplace and gain confidence in their communication skills.


North Bay Campus or Online –


  1. Communicating in the Digital-Age Workplace
  2. The Business Writing Process – Planning Your Message
  3. The Business Writing Process – Organizing and Drafting Your Message
  4. The Business Writing Process – Revising Your Message
  5. Writing at Work – Daily Workplace Writing Channels
  6. Writing at Work – Persuasive Writing Situations
  7. Writing at Work – Negative Writing Situations
  8. Business Reports and Proposals – Informal Reports
  9. Business Reports and Proposals – Proposals and Formal Reports
  10. Communicating Professionally in Person
  11. Business Presentations


COMMUNICATION AND INTERPROFESSIONAL COLLABORATION: Student understands how to communicate effectively with clients, key stakeholders and professionals to collaborate and coordinate services.