Professional Behaviour in the Workplace

COURSE INFORMATION:

Admission Requirements
  • Grade 12 or OSSD Equivalent
  • Mature Student
  • Textbook: Administrative and Clinical Procedures for the Canadian Health Professional Plus Choice Learning — Access Card Package, 4/E

Course Fees: $485.00
Other Compulsory Fees: Inclusive
Course Hours: 35 Hours
Course Intake: Every Monday
Department: PT – Continuing Education
Registration: Nativetc.com


COURSE OVERVIEW

Students will be presented with the importance of maintaining a professional demeanor at all times and will have the opportunity to learn the possible consequences of unprofessional behavior.

TRAINING LOCATIONS

North Bay Campus or Online – www.nativetc.com

Part 1: Define the Characteristics of Professionalism

Part 2: Outline the Importance of Confidentiality in the Medical Profession

Part 3: Discuss the Importance of Attitude in the Role of Medical Office Administration

Part 4: Identify Obstructions to Professionalism

Part 5: Outline Professional Attributes

Part 6: Discuss the Importance of Teamwork

Part 7: Outline Interpersonal Skills in the Role of Medical Office Administration

Part 8: Discuss Patient Education

Skill Competencies: Display the behaviors of professionalism within the scope of the medical office administration role

Knowledge Competencies: Outline the behaviors of professionalism within the scope of the medical office administration role