Definition

What does the phrase “emotional intelligence in the workplace” encompass? There are five main areas of focus that are included in most studies:

• Self-awareness – of emotions and self-worth, and confidence in one’s abilities
• Self-regulation – of emotions, standards of honesty, and adaptability
• Motivation – drive to achieve goals, commitment, and initiative
• Empathy – high sense of diversity, compassion, and is driven to assist others
• Social Skills – skills in conflict management, communication, and leadership

Workshop Objectives:

• Define and practice the areas of emotional intelligence in the workplace
• Identify and control your emotions
• Successfully communicate and maintain relationships with others
• Identify nonverbal communication and consider this information when engaging
• Successfully execute conflict resolution and overcome other obstacles in the workplace
• Exhibit empathy and reverence for others
• Identify anxious and stressful emotions and better control these negative emotions

Register: https://nativetc.com/website/education/registration/