Community Health Representative Diploma Program


  • Program TitleCommunity Health Representative
    Delivery: Online
    Credential: Diploma
    Program Length: 3 Semesters (One year)
    Program Availability: Full time or Part time
    Offered: This program is available starting every Monday.

    Program Description

    The Community Health Representative (CHR) is responsible for participating in the delivery of high standard Community Health, treatment and surveillance programs in order to provide quality health prevention and treatment in the community. As a member of the Health Care Team, he/she is also responsible for liaising between patients, families, the community and health care providers to ensure patients and families understand their conditions and treatment, and are receiving appropriate care. The incumbent will also educate and monitor the community for general health, and in epidemics and emergencies.

    This program is designed to provide participants with the skills and knowledge they need to effectively manage health care service, and act as a community health representative and advocate.

    Students have fifty-two (52) weeks to complete their program requirements, starting from the date of their first course.

    Learning Outcomes

    • Keep current with relevant local, national and global health care and health information management issues, trends, technologies and standards to support health information management systems and processes and guide professional development.
    • Assess personal health information from individual client visits for accuracy, completeness and consistency using knowledge of biomedical sciences, medical diagnoses and interventions, causes of diseases, and medical terminology, abbreviations and acronyms.
    • Apply current, accurate codes and standards to relevant personal health information from individual client visits using health information, coding, classification and abstracting systems proficiently.
    • Comply with the legal obligations, as well as with the professional, ethical and organizational standards that ensure privacy, security and confidentiality in the access, retention, storage and disposal of personal health information.
    • Work professionally, ethically and collaboratively with stakeholders and as a member of the interdisciplinary health care team, within a structured, regulated and evolving system of health care, to enhance the collection, distribution, use, security and awareness of quality health information and its impact on client care.
    • Use current and emerging technologies to support the management, analysis and presentation of health information.
    • Assist clients who are caring for dependent individuals considering client and family choices, professional boundaries and the direction of the plan of care/service plan
    • Identify and report situations of neglect, and potential, alleged or witnessed/actual incidents of abuse, and respond in accordance with all applicable legislation and employer’s policies and procedures.
    • Assist in the provision of culturally relevant palliative and end-of life care to clients experiencing life threatening illness and to their families and significant others, from diagnosis through death and bereavement, and in accordance with clients’ choices and the plan of care/service plan.
    • Use identified approaches and best practices to support positive and safe behaviour in clients experiencing cognitive impairment, mental health challenges and/or responsive behaviours.
    • Promote and maintain a safe and comfortable environment for clients, their families, self and others including the implementation of infection prevention and control measures and emergency first aid procedures that are in keeping with the plan of care/service plan, employer policies and procedures, and all applicable legislation.
    • Collaborate with individuals in the selection and adoption of strategies that will enable them to take control of and improve their health, fitness, and wellbeing.
    • Develop, implement, and evaluate activities, programs, and events which respond to identified needs and interests of clients and maximize the benefits of health, fitness, and well-being.
    • Support health and well-being of people with developmental disabilities.
    • Employ and adapt formal and informal strategies to support the learning of people with developmental disabilities.
    • Conduct oneself professionally and adhere to relevant legislation, standards and codes of ethics.
    • Manage the scheduling, coordination and organization of administrative tasks and workflow within specific deadlines and according to set priorities.
    • Coordinate the collection, analysis, distribution and response to communications in the workplace to facilitate the flow of information.
    • Operate and provide support to others related to the use of office equipment and technologies.
    • Evaluate, establish and administer health records management systems to ensure confidential, secure, accessible and organized electronic and paper records.
    • Produce financial and client billing records for health services by compiling relevant information and using accounting software.
    • Produce health documents and reports using available technologies and applying industry standards.
    • Use interpersonal and client service skills to respond to the diverse needs of clients, their family members and the health care team.
    • Identify and use non-invasive clinical tasks to support effective and efficient health service operations.

    Your Career

    The Community Health Representative directly impacts individuals and the community as a whole by working with health care providers and the community to educate and provide information and support about healthy individuals, families and communities based on a holistic approach to health and health care. He/she will perform a wide variety of consulting and support services to individuals and groups that encourage prevention, and intervention when necessary.

    He/she will provide up-to-date information and resources to promote healthy lifestyles through education, immunization and clinics. The incumbent also monitors the home and community to identify the required resources and interventions. He/she is required to research and produce community relevant resources to ensure that the individuals in the community understand and appreciate the information being provided.

  • Admission Requirements

    College Eligibility

    • Ontario Secondary School Diploma (OSSD) or equivalent; OR
    • Academic and Career Entrance (ACE) Certificate; OR
    • General Educational Development (GED); OR
    • Mature Student status (19 years of age or older and without a high school diploma at the start of the program).

    Call the Admissions Office at 1 (800) 267-2577 for more details. Academic prerequisites for this program may be obtained free of charge through Academic Upgrading.

    Application Process
    Program intake – Apply to this program by visiting our Registration page. If you are entering into this program as a mature student please attach your resume when submitting your registration information online.

  • Courses

    Semester 1
    Roles, Responsibilities and Resources
    Communication Strategies
    CPR, First Aid, and WHMIS Training
    Public Speaking and Presentation Skills
    Project Management
    Study Skills Strategies

    Semester 2

    Health Promotion Fundamentals
    Assessing Health Needs Basics
    Health Promotion Action Essentials
    Communicating Health Promotion Information Basics
    Community Mobilization & Building Community Capacity Introduction

    Semester 3

    Diversity and Inclusiveness Fundamentals
    Partnership and Collaboration Strategies Fundamentals
    Foundations of a CHP Inter-disciplinary Team
    CHP Basic Skills Practicum

    Every attempt is made to ensure the accuracy of information provided on our website. The College reserves the right to modify any course, program, curriculum, fee, timetable, or campus location at any time.

    Register for this course.

  • Course Descriptions

    Semester 1
    Roles, Responsibilities and Resources
    This course is designed to teach students to take a proactive role in planning, developing and implementing health promotion and health education activities. This is accomplished through clinics, workshops and activities which ensure aboriginal cultural values are maintained. The main role of this course is to motivate community health representatives to participate in health programs and to assume active responsibility for improving and maintaining optimum level of health and contribute to improved community health conditions.

    Communication Strategies
    The primary aim of this course is to enable participants with an understanding of the impact that their communication skills can have on others, while exploring the different ways in which developing these skills can make it easier for them to succeed in the work force.

    CPR, First Aid, and WHMIS Training
    This online safety training meets Federal and Provincial requirements to provide WHMIS (Workplace Hazardous Materials Information System) training and certification. Perhaps more importantly, it gives participants the foundation of knowledge to prevent accidental and long-term exposure to the harmful effects of hazardous materials at work.

    CPR and First Aid
    This online CPR (adult, child, and infant) and First aid certification is for the healthcare provider. If you are currently certified with Red Cross, AHA, National Safety Council, ASHI or Medic First Aid, you are welcome to utilize the course and receive a new, two-year FirstAid Advanced certificate.

    Public Speaking and Presentation Skills
    Audiences do not come in one size, mentality, temperament. In order to be effective and most importantly, adaptive, public speakers need to react appropriately in situations where the audience is hostile, demanding, or difficult.
    This course is tailored to those seeking the confidence to speak up in meetings, make presentations on behalf of their organization, or effectively organize thoughts and ideas to convey them convincingly, persuasively, and confidently.

    Project Management
    The course gives students a comprehensive foundation in project management and organizational management that applies to not-for-profit, for-profit and government organizations of all sizes. Students will learn how to identify clear project objectives, build detailed project requirements, develop and monitor performance measures, create valuable project management plans, work well with diverse team members and project stakeholders and manage project constraints including scope, quality, cost and time.

    Study Skills Strategies
    This course will enable students to assess their current study skills and plan for improvement. Students will practice time-management techniques for successful studying. Students will learn to develop powerful reading skills and practice memory techniques to enhance ability to learn and improve test performance. This course will also help students to develop specific study skills for mathematics and related subjects and implement an action plan to improve them.

    Semester 2

    Health Promotion Fundamentals
    In this subject students will learn the fundamental of health promotion from the biological, environmental, psychological, physical and medical sciences to promote health and prevent disease, disability and premature death through education-driven voluntary behavior change activities.

    Assessing Health Needs Basics
    Students will learn the basics of assessing community health strengths and needs at the foundational level when working with community members and community health partners.  Students will learn healthy behaviours and the tools that determine actions needed for health promotion in the community.

    Health Promotion Action Essentials
    In this subject students will learn the process of health promotion at multiple levels of influence. Health promotion is the process of enabling people to increase control over the determinants of health using a multi-pronged approach and thereby improve community health. Students will learn that community participation is essential to sustain health promotion action.

    Communicating Health Promotion Information Basics
    In this subject students will learn the practice of communicating promotional health information through health education with community members and community partners.  Students will learn the purpose of communicating health information to influence personal health choices by improving health literacy.

    Community Mobilization & Building Community Capacity Introduction
    In this subject students will be introduced to the concepts of community mobilization and building community capacity.  Students will explore ways to facilitate community mobilization and strengthen community capacity around shared health priorities through  participatory decision-making processes.

    Semester 3

    Diversity and Inclusiveness Fundamentals
    In this subject students will learn the fundamentals of diversity and inclusiveness including the dimensions that can be used to differentiate groups and people from one another with mutual respect.  Students will also learn how diversity and inclusiveness are applied to promote health and reducing health inequities.  They will also learn how to work with communities using processes that value participation of individuals, groups and communities with different perspectives and experiences.

    Partnership and Collaboration Strategies Fundamentals
    In this subject students will learn the fundamentals of partnerships and collaboration to work effectively as a member of an inter-disciplinary team.  Students will also learn how these partnerships and coloration enhance the impact and sustainability of health promotion action.

    Foundations of a CHP Inter-disciplinary Team
    In this subject students will learn the essential elements of functioning effectively as a member of a multi-disciplinary team and provision of relevant services and programs within the CHP role. Students will also learn how to establish and maintain clear and appropriate boundaries between personal and professional relationships and the ongoing requirements for continuous professional development.

    CHP Basic Skills Practicum
    Students will participate in front line basic CHP services found within a variety of team and community settings, including liaison, coordination, interventions, screening and facilitation while functioning as part of an inter-disciplinary team.


  • Fees & Expenses

    Fees Apply for this Academic Year.

    • Registration: $100.00
    • Textbooks: $1025.00
    • Shipping: $61.00
    • Tuition: $5,039.00

    Total Tuition & Fees: $6,225.00

    • Personal Details

      Do you identify yourself as an Indigenous person?

      If you identify yourself as an Indigenous person, are you (please check all that apply)
      First NationInuitMetis

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