It is with excitement that Indigenous Education & Training College of Business, Healthcare, Human Service & Technology is pleased to announce the offering our brand-new Certificate Courses that is certain to help many more students/employees to build marketable skills and secure professional success.
The College aims to provide an inclusive learning environment, inviting participation of students from all backgrounds to study our certificate courses offered 100% online.
We strive to meet workforce demands by delivering a variety of academic programs that are pathways to careers in Business, Healthcare, Human Service and Technology. Courses are accelerated, allowing students to complete their credentials in less time and enables graduates to start working faster.
We are committed to your future and have been training students for over 30 years. Get a hands-on approach to learning at IETC. Courses are offered on a full or part-time
Computer Courses
Computer Fundamentals
- Adobe Acrobat XI Pro: Part 1
- Google G Suite: Create
- Google G Suite: Connect and Access
- Introduction to HTML and CSS Coding: Part 1
- Introduction to HTML and CSS Coding: Part 2
- Microsoft Windows 10 Navigating: Navigating the New Windows Environment
- Microsoft Windows 10: Part 1
- Microsoft Windows 10: Part 2
- Microsoft Windows 10: Transition from Microsoft Windows 8.1
- Microsoft Windows 11: Part 1
- Microsoft Windows 11: Part 2
- Online Tools for Small Business
- Slack for Business
- Windows 10: May 2019 Update
Microsoft Office 2010
- Microsoft Office Access 2010: Part 1
- Microsoft Office Access 2010: Part 2
- Microsoft Office Excel 2010: Part 1
- Microsoft Office Excel 2010: Part 2
- Microsoft Office Excel 2010: Part 3
- Microsoft Office Excel 2010: PowerPivot
- Microsoft Office Excel 2010: VBA
- Microsoft InfoPath 2010
- Microsoft OneNote 2010
- Microsoft Office Outlook 2010: Part 1
- Microsoft Office Outlook 2010: Part 2
- Microsoft Office PowerPoint 2010: Part 1
- Microsoft Office PowerPoint 2010: Part 2
- Microsoft Office Word 2010: Part 1
- Microsoft Office Word 2010: Part 2
- Microsoft Office Word 2010: Part 3
Microsoft Office 2016
- Introduction to Microsoft Power BI
- Microsoft Office 365: 2018 Feature Updates
- Microsoft Office Access 2016: Part 1
- Microsoft Office Access 2016: Part 2
- Microsoft Office Excel 2016: Part 1
- Microsoft Office Excel 2016: Part 2
- Microsoft Office Excel 2016: Part 3
- Microsoft Office Excel 2016: PowerPivot
- Microsoft Office Excel 2016: VBA
- Microsoft Office Outlook 2016: Part 1
- Microsoft Office Outlook 2016: Part 2
- Microsoft Office PowerPoint 2016: Part 1
- Microsoft Office PowerPoint 2016: Part 2
- Microsoft Office Project 2016: Part 1
- Microsoft Office Project 2016: Part 2
- Microsoft Office Visio 2016: Part 1
- Microsoft Office Visio 2016: Part 2
- Microsoft Office Word 2016: Part 1
- Microsoft Office Word 2016: Part 2
- Microsoft Office Word 2016: Part 3
- Microsoft OneNote 2016
- Microsoft Publisher 2016
- Microsoft SharePoint 2016: For Owners
- Microsoft SharePoint 2016: For Site Administrators
- Microsoft SharePoint 2016: For Users
- Microsoft Skype for Business 2016
- Microsoft Sway
Microsoft Teams
Microsoft 365 Bundle
- Getting Started with Microsoft 365
- Microsoft Access 365: Part 1
- Microsoft Access 365: Part 2
- Microsoft 365 Excel: Online
- Microsoft 365 Excel: Part 1
- Microsoft 365 Excel: Part 2
- Microsoft 365 Excel: Part 3
- Microsoft 365 Excel: VBA
- Microsoft 365 Excel: Power Pivot
- Microsoft 365 OneNote
- Microsoft 365 OneNote: Online
- Microsoft 365 Outlook: Online
- Microsoft 365 Outlook: Part 1
- Microsoft 365 Outlook: Part 2
- Microsoft 365 PowerPoint: Online
- Microsoft 365 PowerPoint: Part 1
- Microsoft 365 PowerPoint: Part 2
- Microsoft 365 Project: Part 1
- Microsoft 365 Project: Part 2
- Microsoft 365 Publisher
- Microsoft 365 SharePoint
- Microsoft 365 Teams
- Microsoft 365 Visio: Part 1
- Microsoft 365 Visio: Part 2
- Microsoft 365 Word: Online
- Microsoft 365 Word: Part 1
- Microsoft 365 Word: Part 2
- Microsoft 365 Word: Part 3
- Microsoft Office 365: 2019 Feature Updates
- Microsoft 365: 2020 Feature Updates
- Microsoft 365: 2021 Feature Updates
- Microsoft 365: 2022 Feature Updates
- Microsoft 365: 2023 Feature Updates
Office 2010 Bundle
- Microsoft Office Access 2010: Foundation
- Microsoft Office Access 2010: Intermediate
- Microsoft Office Access 2010: Advanced
- Microsoft Office Business Contact Manager 2010: Complete
- Microsoft Office Excel 2010: Foundation
- Microsoft Office Excel 2010: Intermediate
- Microsoft Office Excel 2010: Advanced
- Microsoft Office InfoPath Designer 2010: Foundation
- Microsoft Office InfoPath Designer 2010: Intermediate
- Microsoft Office InfoPath Designer 2010: Advanced
- Microsoft Office OneNote 2010: Foundation
- Microsoft Office OneNote 2010: Intermediate
- Microsoft Office OneNote 2010: Advanced
- Microsoft Office Outlook 2010: Foundation
- Microsoft Office Outlook 2010: Intermediate
- Microsoft Office Outlook 2010: Advanced
- Microsoft Office PowerPoint 2010: Foundation
- Microsoft Office PowerPoint 2010: Intermediate
- Microsoft Office PowerPoint 2010: Advanced
- Microsoft Office Project 2010: Foundation
- Microsoft Office Project 2010: Intermediate
- Microsoft Office Project 2010: Advanced
- Microsoft Office Publisher 2010: Foundation
- Microsoft Office Publisher 2010: Intermediate
- Microsoft Office Publisher 2010: Advanced
- Microsoft Office SharePoint Designer 2010: Foundation
- Microsoft Office SharePoint Designer 2010: Intermediate
- Microsoft Office SharePoint Designer 2010: Advanced
- Microsoft Office SharePoint Server 2010
- Microsoft Office Visio 2010: Foundation
- Microsoft Office Visio 2010: Intermediate
- Microsoft Office Visio 2010: Advanced
- Microsoft Office Word 2010: Foundation
- Microsoft Office Word 2010: Intermediate
- Microsoft Office Word 2010: Advanced
- Microsoft Office Word 2010: Expert
Office 2013 Bundle
- Microsoft Access 2013: Advanced Essentials
- Microsoft Access 2013: Core Essentials
- Microsoft Access 2013: Expert
- Microsoft Excel 2013: Advanced Essentials
- Microsoft Excel 2013: Core Essentials
- Microsoft Excel 2013: Expert
- Microsoft InfoPath Designer 2013: Advanced Essentials
- Microsoft InfoPath Designer 2013: Core Essentials
- Microsoft InfoPath Filler 2013: Core Essentials
- Microsoft OneNote 2013: Advanced Essentials
- Microsoft OneNote 2013: Core Essentials
- Microsoft OneNote 2013: Expert
- Microsoft Outlook 2013: Advanced Essentials
- Microsoft Outlook 2013: Core Essentials
- Microsoft Outlook 2013: Expert
- Microsoft PowerPoint 2013: Advanced Essentials
- Microsoft PowerPoint 2013: Core Essentials
- Microsoft PowerPoint 2013: Expert
- Microsoft Project 2013: Advanced Essentials
- Microsoft Project 2013: Core Essentials
- Microsoft Project 2013: Expert
- Microsoft Publisher 2013: Advanced Essentials
- Microsoft Publisher 2013: Core Essentials
- Microsoft SharePoint Designer 2013: Advanced Essentials
- Microsoft SharePoint Designer 2013: Core Essentials
- Microsoft SharePoint Designer 2013: Expert
- Microsoft SharePoint Server 2013: Core Essentials
- Microsoft Visio 2013: Advanced Essentials
- Microsoft Visio 2013: Core Essentials
- Microsoft Visio 2013: Expert
- Microsoft Word 2013: Core Essentials
- Microsoft Word 2013: Advanced Essentials
Microsoft Word 2013: Expert
Skype for Business
Customizable Soft Skill Courses
Career Development
- Active Listening
- Advanced Writing Skills
- Becoming a Better Learner
- Building Your Self Esteem and Self-Confidence
- Business Etiquette: Gaining That Extra Edge
- Business Writing That Works
- Communication Strategies
- Conducting Accurate Internet Research
- Conquering Your Fear of Speaking in Public
- Creating a Dynamite Job Portfolio
- Creating Winning Proposals
- Creative Thinking and Innovation
- Critical Thinking
- Critical Elements of Customer Service
- Delivering Dynamic Virtual Presentations
- Developing Your Executive Presence
- Emotional Intelligence
- Fostering Innovation
- Fundamentals of Writing
- Getting Stuff Done: Personal Development Boot Camp
- Getting Your Job Search Started
- Goal Setting
- Honing and Delivering Your Message
- Identifying and Combatting Fake News
- Influence and Persuasion
- Introduction to Neuro Linguistic Programming
- Managing Pressure and Maintaining Balance
- Mastering the Interview
- Networking for Success
- NLP Tools for Real Life
- Personal Brand: Maximizing Personal Impact
- Public Speaking: Presentation Survival School
- Public Speaking: Speaking Under Pressure
Project Planning: All You Need to Know
Project Management: All You Need to Know
Research Skills
Self-Leadership
Skills for the New Employee
Skills You Need for Workplace Success The Minute Taker's Workshop
Time Management
Working with the Media
Working Smarter: Using Technology to Your Advantage
Writing Reports and Proposals
Digital and AI Essentials
- AI and Critical Thinking
- AI and Problem-Solving
- Digital Transformation Overview
- Digital Transformation: Communication and Sales Channels
- Digital Transformation: Organization and People
- Digital Transformation: Processes
- Digital Transformation: Strategy
- Digital Transformation: Technology and Digital Skills
Human Resources
- Accounting Skills for New Supervisors
- Anger Management: Understanding Anger
- Appreciative Inquiry
- Building Better Teams
- Business Succession Planning: Developing and Maintaining a Succession Plan
- Cannabis and the Workplace
- Conducting Effective Performance Reviews
- Conflict Resolution: Getting Along in The Workplace
- Creating a Top-Notch Talent Management Program
- Creativity in the Workplace
- Diversity, Equity, and Inclusion
- Employee Dispute Resolution: Mediation through Peer Review
- Employee Recognition: Appreciating Your Workforce
- Closing the Generation Gap in the Workplace
- Hiring for Success: Behavioral Interviewing Techniques
- Managing Customer Service
- Onboarding: The Essential Rules for a Successful Onboarding Program
- Orientation Handbook: Getting Employees Off to a Good Start
- Performance Management: Managing Employee Performance
- Problem Solving and Decision Making
- Public Relations Boot Camp
- Stress Management
- Successfully Managing Change
- Transgender Employees: Creating an Inclusive Work Community
- Unconscious Bias
- Understanding and Coping with the COVID-19 Pandemic
Internet Marketing
- Basic Internet Marketing
- Building a Brand on Social Media
- Creating a Google AdWords Campaign
- Creating Winning Webinars: Getting Your Message Out
- Growth Hacking
- Introduction to E-Mail Marketing
- Promoting a Marketing Webinar
- Social Media and Your Business
- Story Marketing for Small Businesses
- Writing for the Web
Safe Food Handling
- Cleaning and Sanitizing
- Contamination and Food Allergens • Food Safety Essentials
- Food Safety Management Systems
- Hazards in the Flow of Food
- Keeping Food Safe
- Microorganisms and Food Safety
- Pest Management
- Regulations and Standards for Food Safety
- Safe Facilities and Equipment • Safe Food Handling Safe Preparation of Food
- Safe Purchasing and Receiving Practices for Food
- Safety
- Safe Storage of Food
- Serving Food Safely
- Training Staff on Food Handling
Sales and Marketing
- 10-Minute Presentations
- Body Language: Reading Body Language as a Sales Tool
- Building Relationships for Success in Sales
- Branding: Creating and Managing Your Corporate Brand
- Call Center Training: Sales and Customer Service Training for Call Center Agents
- CRM: An Introduction to Customer Relationship Management
- Dynamite Sales Presentations
- Overcoming Objections to Nail the Sale
- Prospecting for Leads Like a Pro
- Selling Smarter
- Social Selling for Small Businesses
- Telemarketing: Using the Telephone as a Sales Tool
- Trade Shows: Getting the Most Out of Your Trade Show Experience
Small Business Training for Entrepreneurs
- Basic Business Management: Boot Camp for Business Owners
- Building a Consulting Business
- Building an Online Business
- Communications for Small Business Owners
- Entrepreneurship 101
- E-Commerce Management
- Global Business Strategies
- Intrapreneurship
- Kickstarting Your Business with Crowdsourcing
- Making Your Business Better
- Marketing for Small Businesses
- Writing a Business Plan
Supervisors and Managers
- Advanced Project Management
- Becoming a Progressive Employer
- Becoming Management Material
- Budgets and Managing Money
- Coaching and Mentoring
- Conference and Event Management
- Conversational Leadership
- Corrective Action
- Dealing with Difficult People
- Delegation: The Art of Delegating Effectively
- Design Thinking: An Introduction
- From Boss to Leader
- How to Become a Leader with Integrity
- Human Resources Training: HR for the Non-HR Manager
- Effective Planning and Scheduling
- Giving Effective Feedback
- Intermediate Project Management
- Inventory Management: The Nuts and Bolts
- Leadership Skills for Supervisors: Communication, Coaching, and Conflict
- Logistics and Supply Chain Management
- Managing Across Cultures
- Managing Difficult Conversations
- Managing the Virtual Workplace
- Marketing and Sales
- Meeting Management: The Art of Making Meetings Work
- Motivation Training: Motivating Your Workforce
- Negotiating for Results
- Progressive Discipline
- Project Management Fundamentals
- Project Management Principles and Performance Domains
- Project Management Training: Understanding Project Management
- Risk Management
- Team Building: Developing High Performance Teams
- The ABC's of Supervising Others
- The Professional Supervisor
- Tough Topics: Talking to Employees about Personal Hygiene
- Vendor Management Essentials
- Women and Leadership: Owning Your Strengths and Skills
- Workplace Health and Safety: The Supervisor's Role and Responsibilities
Train the Trainer
- Advanced Skills for the Practical Trainer
- Developing a Lunch and Learn Program
- Developing a Training Needs Analysis
- Developing an eLearning Course
- Developing Your Training Program
- Enhanced Learning Experiences with UDL
- Exploring Universal Design for Learning
- Facilitation Skills
- Making Training Stick
- Mastering Adult Learning Methods
- Measuring Training Results
- Survival Skills for the New Trainer
- The Practical Trainer
- Training with Visual Storytelling
- Using Activities to Make Training Fun
Workplace Essentials
- An Environmental Audit Primer
- Balanced Scorecard Basics
- Being a Team Player
- Beyond Workplace Politics
- Bullying in the Workplace
- Business Ethics for the Office
- Business Process Management
- Code of Conduct: Setting the Tone for Your Workplace
- Collaboration
- Continuous Improvement with Lean
- Creating a Positive Work Environment
- Creating a Workplace Wellness Program
- Creating Successful Staff Retreats
- Crisis Management
- Cybersecurity 1: Fundamentals for Employees
- Developing a High Reliability Organization
- Developing a Safety Procedures Manual
- Digital Citizenship: Conducting Yourself in a Digital World
- Digital Transformation
- Disability Awareness: Working with People with
- Disabilities
- Employee Accountability
- Encouraging Sustainability and Social Responsibility in Business
- English as a Second Language: A Workplace Communications Primer
- Environmental Sustainability
- GDPR Readiness: Creating a Data Privacy Plan
- GDPR Readiness: Getting the Message Out
- Knowledge Management
- Lean Process Improvement
- Mobbing in the Workplace
- Process Improvement with Gap Analysis
- Psychological Health and Safety
- Purchasing and Procurement Basics
- Planning for Workplace Safety
- Respect in the Workplace
- Safety in the Workplace
- Six Sigma: Entering the Dojo
- Strategic Planning
- Workplace Ergonomics: Injury Prevention Through Ergonomics
- Workplace Harassment: What It Is and What To Do About It
- Workplace Violence: How to Manage Anger and
- Violence in the Workplace