COURSE INFORMATION:
- Grade 12 or OSSD Equivalent
- Mature Student
- Textbook: Interpersonal Communication: The Whole Story by Floyd & Ballard, McGraw Hill
Other Compulsory Fees: Inclusive
Course Hours: 55 Hours
Course Intake: Every Monday
Department: PT – Continuing Education
Registration: Nativetc.com
COURSE OVERVIEW
In this course, students study how to present ideas clearly, concisely and effectively. The course helps students perfect their oral skills, so they can perform efficiently in both vocational and social situations. Human relations and interpersonal communications are stressed and include a component on dealing with clients and professionals in the work setting. Interpersonal skills are emphasized including active listening, questioning, team building, conflict resolution, and learning styles. This course prepares students for field placements and clinical experiences while contributing to employability.
TRAINING LOCATIONS
North Bay Campus or Online – www.nativetc.com
Part 1: Outline the process for communicating effectively
Part 2: Describe various communication skills
Part 3: Employ Self Care Techniques to maximize job performance
Skill Competencies: Demonstrate recording information accurately and communicating effectively in oral, written and electronic format in adherence to privacy and freedom of information. Demonstrate promoting self-care, improved job performance and enhanced work relationships.
Knowledge Competencies: Recall the steps in recording information accurately and communicating effectively in oral, written and electronic format in adherence to privacy and freedom of information. State the strategies that promote self-care, improved job performance and enhanced work relationships.