Membership Clerk

  • Program Title: Membership Administrator
    Credential: Diploma
    Delivery: Online
    Program Length: 3 Semesters (One year)
    Program Availability: Full time or Part time
    Offered: This program is available starting every Monday.

    Program Description


    The Membership Administrator oversees the Indian Registry program in accordance with First Nation policy and procedures and the Indian Act. Graduates will learn to assist Band Members in registering various reportable events including births, deaths, marriages and process status cards and provide application forms for registration. Graduates who are employed and considering this program should be aware that they would need to enjoy working with people, and have fair problem solving skills. This program fully prepares gradates to be successful in this field.

    Students have a total of fifty-two (52) weeks to complete their program requirements, starting from the date of their first course.

    Learning Outcomes


    1. Conduct oneself professionally and adhere to relevant legislation, standards and codes of ethics.
    2. Schedule and coordinate tasks, within specific deadlines and according to set priorities.
    3. Receive, process and distribute communications in the workplace to assist the flow of information.
    4. Operate and provide support related to the use of office equipment and technologies.
    5. Locate, file and retrieve documents and records from a variety of electronic and paper sources to support daily office operations.
    6. Produce routine business documents using available technologies and established standards and formats.
    7. Use interpersonal and client service skills to respond to diversity and to support the vision and mission of the organization.
    8. Compile resources as well as services to prepare summary reports.
    9. Select and use information technologies to support communication with internal and external stakeholders.
    10. Assist in the organization and coordination of meetings and travel arrangements.

    Your Career


    The mandate of the Membership Administrator is to manage the registration system of all transactions pertaining to membership, lands and estates, assist clients with applications for birth documents which affects the Indian Register, processes Certificates of Indian Status, implementation of the membership code, maintaining updated population statistics; serves as Electoral Officer or Assistance Electoral Officer, completes all lands transactions, issues Certificate of Possession and performs all duties relating to land use plans, land surveys; and assist members with membership, lands, wills and settlement of estates.

  • Admission Requirements


    College Eligibility

    • Ontario Secondary School Diploma (OSSD) or equivalent; OR
    • Academic and Career Entrance (ACE) Certificate; OR
    • General Educational Development (GED); OR
    • Mature Student status (19 years of age or older and without a high school diploma at the start of the program).

    Call the Admissions Office at 1 (800) 267-2577 for more details. Academic prerequisites for this program may be obtained free of charge through Academic Upgrading.

    Application Process
    Program intake – Apply to this program by visiting our Registration page. If you are entering into this program as a mature student please attach your resume when submitting your registration information online.

  • Courses


    Semester 1
    Basic Study Skills
    Human Relations
    Incoming and Outgoing Mail
    Organization Structure and Ergonomics
    Office Technology
    Project Management
    Archive Management

    Semester 2
    Introduction to First Nation Registration and Membership
    Registration, Membership and Status Cards
    Status Eligibility, Rights and Benefits
    Land Registration and Matrimonial Property Rights
    Maintenance of Indian Registration and Lists
    Business Communication

    Semester 3
    Document Management and Technology
    Meetings and Conferences
    Office Commerce and Record Keeping
    Employment Strategies
    Professional Development
    Business Writing

    Every attempt is made to ensure the accuracy of information provided on our website. Native Education & Training College reserves the right to modify any course, program, curriculum, fee, timetable, or campus location at any time.

    Register for this course.

  • Course Descriptions


    Semester 1
    Basic Study Skills
    This course will enable students to assess their current study skills and plan for improvement. Students will practice time-management techniques for successful studying. Students will learn to develop powerful reading skills and practice memory techniques to enhance ability to learn and improve test performance. This course will also help students to develop specific study skills for mathematics and related subjects and implement an action plan to improve them.

    Human Relations
    Students will develop communication skills needed in a culturally diverse workforce. This course will explain the communication process and its elements and describe types of listening and ways to improve listening skills. Students will examine factors related to effective verbal communication and learn use effective verbal and nonverbal communication skills.

    Handling Incoming and Outgoing Mail
    This course defines the numerous responsibilities of the administrative assistant when processing both incoming and outgoing mail. Procedures for sorting, opening, reading and annotating, organizing, presenting and routing incoming mail are discussed. Reprographics and guidelines for selecting equipment that is appropriate to the needs of an organization are examined. Copyright, some of the ethical and legal issues surrounding the creation of copies are also outlined.

    Organization Structure and Ergonomics
    In this students will learn the definition of organizational structure and how the structure of an organization can influence the attitudes and behaviors of organizational members. Students will learn the basic principles of ergonomics, how to design an ergonomic workstation, outlines ergonomic practices for common postures and movements, and how to identify ergonomic hazards and minimize their effects.

    Office Technology
    This course defines telecommunications and provides an overview of technology—computer hardware and software, telecommunications networks, troubleshooting, security, and ethics. The software section of this course will help students understand the difference between operating systems software and applications software, help students troubleshoot software problems, help students learn how to avoid computer viruses and help students determine how to make ethical choices related to the use of materials covered by the Canadian Copyright Act.

    Project Management
    This course provides students with baseline knowledge of the tools and techniques required to manage projects. This course gives students a comprehensive foundation in project management and organizational management that applies to not-for-profit, for-profit and government organizations of all sizes.

    Archive Management
    Develop understanding of archival theory and practice. Focus on the relationship between archives and records management, acquisition and appraisal, arrangement and description, reference services, preventive conservation, and facility planning and security.

    Semester 2
    Introduction to First Nation Registration and Membership
    This course provides a brief history of registration and membership issues,  as well  as some  observations on the current state of affairs in respect of these issues as identified and discussed by Indian Northern Affairs Canada.

    Registration, Membership and Status Cards
    This course will provide information on how to access programs and services available to First Nations, such as health, dental and education. a person must be registered as an Indian in Canada. Students will examine The Indian Act and study the rules must follow to register for Indian Status. Students will review the different processes for people born before and after April 17, 1985 when Bill C-31 was enacted. This course will also evaluate the processes for recording life events (e.g., birth, death, marriage, adoption, etc.) in the Indian Register.

    Status Eligibility, Rights and Benefits
    This course describes who is eligible for registration as an Indian under the Indian Act examines the official record identifying all Status Indians in Canada. Students will review the eligibility criteria for Indian Status and what general information supporting documents are required to apply for Indian Status. This course also with a basic understanding of the programs and services offered by Aboriginal Affairs and Northern Development Canada (AANDC) that are related to benefits and rights for Aboriginal people.

    Land Registration and Matrimonial Property Rights
    This course describes the procedures for preparing, submitting and registering documents in the Indian Lands Registry System (ILRS), in accordance with policy requirements developed in support of Indian Act land management provisions. Students will examine the preparation and submission of documents that are intended for use by the First Nations. This course will also provide information to assist First Nations in preparing, drafting and enacting matrimonial property laws, residency bylaws and housing polices to address matrimonial property issues on First Nations lands. This course contains a sample First Nations Matrimonial Property Law based on inherent First Nations jurisdiction and a sample Residency Bylaw.

    Maintenance of Indian Registration and Lists
    This course will enable students to determine who is entitled to be registered as an Indian under the Indian Act and outline how to enter those names into the Indian Register. The course will identify persons who are eligible for services and benefits that are specifically designed for registered Indians. Students will learn to maintain a list of persons who are entitled to be members of Bands (or First Nations). Students will also learn to receive and make decisions on protests to decisions to add persons to, and delete persons from the Indian Register or AANDC maintained Band Lists.

    Business Communication
    Effective communication is the ability to process and exchange ideas and feelings so that both the person originating and the person receiving the communication clearly understand the message. Building and maintaining effective communication is never easy; it requires ongoing practice and a commitment to improvement. In this course students will learn communication skills that are critical to success as an administrative professional. The communication process, barriers to effective communication, listening and verbal and nonverbal communication skills are discussed in detail in this course.

    Semester 3
    Document Management Technology
    Explore the application of electronic documents, imaging and micrographic technology to records management, short and long term storage and retrieval. Topics include: metadata, life expectancy of electronic storage media, secure storage media, migration and image file formats.

    Meetings and Conferences
    Types of meetings, meeting formats (face-to-face and remote), what constitutes a necessary or unnecessary meeting; and, international meetings and conferences are discussed in this course. This course is organized so that the roles and responsibilities of each—the executive, the meeting leader, the participants and the administrative professional—before, during and after the meeting are presented.
    Office Commerce and Record Keeping
    Students will be introduced to records management and learn how it is used within an organization. This course will examines equipment, supplies, and media for filing electronic and physical records. Students will discuss types of records storage systems and examine rules for indexing records. This course will provide students with an understanding of basic business financial services, procedures, and software support. Students will learn to utilize and maintain various financial forms and documents and reconcile a bank statement.

    Employment Strategies
    This course introduces students to a variety of job information sources—employment agencies, professional organizations, networking opportunities, direct contact, newspaper advertisements and online job boards. The task of researching an organization before applying for a job and the process of applying for a job is detailed. Examples of different types of résumés and cover and follow-up letters are provided throughout this course.

    Professional Development
    Though they may not seek to lead or manage, in the course of their assigned duties an administrative professional may find him or herself assuming such responsibilities. They may be asked to assume a temporary or permanent management position in the company, to lead a team or teams within the workplace or to supervise one or two full- or part-time employees. Therefore, it is important they understand some of the practical concepts of leadership and management. In this course students will define and contrast leadership and management, identify the traits of effective leaders, and discuss essential management responsibilities.

    Business Writing
    Students will learn professional communication skills and further their knowledge of grammar, sentence structure, and composition skills. Students will analyze program-related problems and text and plan appropriate responses. These responses include summarizing or rewording information and ideas, editing existing text, and composing responses.

  • Fees & Expenses


    Tuition fees listed are in effect for the 2015-2016 academic year.

    • Application Fee: $100.00
    • Textbooks: $975.00
    • Postal Fee: $49.00
    • Tuition Fee: $3,825.00

    Total Tuition & Fees: $4,949.00