Community Health Representative Diploma Program

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  • Program TitleCommunity Health Representative
    Delivery: Online
    Credential: Diploma
    Program Length: 3 Semesters (One year)
    Program Availability: Full time or Part time
    Offered: This program is available starting every Monday.

    Program Description


    The Community Health Representative (CHR) is responsible for participating in the delivery of high standard Community Health, treatment and surveillance programs in order to provide quality health prevention and treatment in the community. As a member of the Health Care Team, he/she is also responsible for liaising between patients, families, the community and health care providers to ensure patients and families understand their conditions and treatment, and are receiving appropriate care. The incumbent will also educate and monitor the community for general health, and in epidemics and emergencies.

    This program is designed to provide participants with the skills and knowledge they need to effectively manage health care service, and act as a community health representative and advocate.

    Students have fifty-two (52) weeks to complete their program requirements, starting from the date of their first course.

    Learning Outcomes


    • Keep current with relevant local, national and global health care and health information management issues, trends, technologies and standards to support health information management systems and processes and guide professional development.
    • Assess personal health information from individual client visits for accuracy, completeness and consistency using knowledge of biomedical sciences, medical diagnoses and interventions, causes of diseases, and medical terminology, abbreviations and acronyms.
    • Apply current, accurate codes and standards to relevant personal health information from individual client visits using health information, coding, classification and abstracting systems proficiently.
    • Comply with the legal obligations, as well as with the professional, ethical and organizational standards that ensure privacy, security and confidentiality in the access, retention, storage and disposal of personal health information.
    • Work professionally, ethically and collaboratively with stakeholders and as a member of the interdisciplinary health care team, within a structured, regulated and evolving system of health care, to enhance the collection, distribution, use, security and awareness of quality health information and its impact on client care.
    • Use current and emerging technologies to support the management, analysis and presentation of health information.
    • Assist clients who are caring for dependent individuals considering client and family choices, professional boundaries and the direction of the plan of care/service plan
    • Identify and report situations of neglect, and potential, alleged or witnessed/actual incidents of abuse, and respond in accordance with all applicable legislation and employer’s policies and procedures.
    • Assist in the provision of culturally relevant palliative and end-of life care to clients experiencing life threatening illness and to their families and significant others, from diagnosis through death and bereavement, and in accordance with clients’ choices and the plan of care/service plan.
    • Use identified approaches and best practices to support positive and safe behaviour in clients experiencing cognitive impairment, mental health challenges and/or responsive behaviours.
    • Promote and maintain a safe and comfortable environment for clients, their families, self and others including the implementation of infection prevention and control measures and emergency first aid procedures that are in keeping with the plan of care/service plan, employer policies and procedures, and all applicable legislation.
    • Collaborate with individuals in the selection and adoption of strategies that will enable them to take control of and improve their health, fitness, and wellbeing.
    • Develop, implement, and evaluate activities, programs, and events which respond to identified needs and interests of clients and maximize the benefits of health, fitness, and well-being.
    • Support health and well-being of people with developmental disabilities.
    • Employ and adapt formal and informal strategies to support the learning of people with developmental disabilities.
    • Conduct oneself professionally and adhere to relevant legislation, standards and codes of ethics.
    • Manage the scheduling, coordination and organization of administrative tasks and workflow within specific deadlines and according to set priorities.
    • Coordinate the collection, analysis, distribution and response to communications in the workplace to facilitate the flow of information.
    • Operate and provide support to others related to the use of office equipment and technologies.
    • Evaluate, establish and administer health records management systems to ensure confidential, secure, accessible and organized electronic and paper records.
    • Produce financial and client billing records for health services by compiling relevant information and using accounting software.
    • Produce health documents and reports using available technologies and applying industry standards.
    • Use interpersonal and client service skills to respond to the diverse needs of clients, their family members and the health care team.
    • Identify and use non-invasive clinical tasks to support effective and efficient health service operations.

    Your Career


    The Community Health Representative directly impacts individuals and the community as a whole by working with health care providers and the community to educate and provide information and support about healthy individuals, families and communities based on a holistic approach to health and health care. He/she will perform a wide variety of consulting and support services to individuals and groups that encourage prevention, and intervention when necessary.

    He/she will provide up-to-date information and resources to promote healthy lifestyles through education, immunization and clinics. The incumbent also monitors the home and community to identify the required resources and interventions. He/she is required to research and produce community relevant resources to ensure that the individuals in the community understand and appreciate the information being provided.

  • Admission Requirements


    College Eligibility

    • Ontario Secondary School Diploma (OSSD) or equivalent; OR
    • Academic and Career Entrance (ACE) Certificate; OR
    • General Educational Development (GED); OR
    • Mature Student status (19 years of age or older and without a high school diploma at the start of the program).

    Call the Admissions Office at 1 (800) 267-2577 for more details. Academic prerequisites for this program may be obtained free of charge through Academic Upgrading.

    Application Process
    Program intake – Apply to this program by visiting our Registration page. If you are entering into this program as a mature student please attach your resume when submitting your registration information online.

  • Courses


    Semester 1
    Roles, Responsibilities and Resources
    Communication Strategies
    CPR, First Aid, and WHMIS Training
    Public Speaking and Presentation Skills
    Project Management
    Study Skills Strategies

    Semester 2
    Health Promotion and Program Planning
    Starting the Planning Process
    Models for Program Planning in Health Promotion
    Assessing Needs
    Measurement, Measures, Measurement Instruments and Sampling
    Developing Program Goals and Objectives
    Theories and Models Commonly Used for Health Promotion Interventions

    Semester 3
    Interventions
    Community Organizing and Community Building
    Identification and Allocation of Resources
    Marketing
    Porgram Implementation and Design
    Program Evaluation
    Evaluation Approaches and Designs
    Data Analysis and Reporting

    Every attempt is made to ensure the accuracy of information provided on our website. The College reserves the right to modify any course, program, curriculum, fee, timetable, or campus location at any time.

    Register for this course.

  • Course Descriptions


    Semester 1
    Roles, Responsibilities and Resources
    This course is designed to teach students to take a proactive role in planning, developing and implementing health promotion and health education activities. This is accomplished through clinics, workshops and activities which ensure aboriginal cultural values are maintained. The main role of this course is to motivate community health representatives to participate in health programs and to assume active responsibility for improving and maintaining optimum level of health and contribute to improved community health conditions.

    Communication Strategies
    The primary aim of this course is to enable participants with an understanding of the impact that their communication skills can have on others, while exploring the different ways in which developing these skills can make it easier for them to succeed in the work force.

    CPR, First Aid, and WHMIS Training
    WHMIS
    This online safety training meets Federal and Provincial requirements to provide WHMIS (Workplace Hazardous Materials Information System) training and certification. Perhaps more importantly, it gives participants the foundation of knowledge to prevent accidental and long-term exposure to the harmful effects of hazardous materials at work.

    CPR and First Aid
    This online CPR (adult, child, and infant) and First aid certification is for the healthcare provider. If you are currently certified with Red Cross, AHA, National Safety Council, ASHI or Medic First Aid, you are welcome to utilize the course and receive a new, two-year FirstAid Advanced certificate.

    Public Speaking and Presentation Skills
    Audiences do not come in one size, mentality, temperament. In order to be effective and most importantly, adaptive, public speakers need to react appropriately in situations where the audience is hostile, demanding, or difficult.
    This course is tailored to those seeking the confidence to speak up in meetings, make presentations on behalf of their organization, or effectively organize thoughts and ideas to convey them convincingly, persuasively, and confidently.

    Project Management
    The course gives students a comprehensive foundation in project management and organizational management that applies to not-for-profit, for-profit and government organizations of all sizes. Students will learn how to identify clear project objectives, build detailed project requirements, develop and monitor performance measures, create valuable project management plans, work well with diverse team members and project stakeholders and manage project constraints including scope, quality, cost and time.

    Study Skills Strategies
    This course will enable students to assess their current study skills and plan for improvement. Students will practice time-management techniques for successful studying. Students will learn to develop powerful reading skills and practice memory techniques to enhance ability to learn and improve test performance. This course will also help students to develop specific study skills for mathematics and related subjects and implement an action plan to improve them.

    Semester 2
    Health Promotion and Program Planning
    This courses explores the relationship among good health behavior, health education, and health promotion. Students will learn the difference between health education and health promotion and the role of the health educator.

    Starting the Planning Process
    This course will help student’s develop a rationale for planning and implementing a health promotion program. Students will learn the importance of gaining the support of decision makers and identify the individuals who could make up a planning committee. This course introduces what planning parameters are and the impact they have on program planning.

    Models for Program Planning in Health Promotion
    This course identifies the value of using a model in planning a program and defines the value of the Generalized Model in particular. Students will identify key models in planning health promotion programs and briefly describe each. Students will learn the basic components of the planning models and how they relate to the Generalized Model.

    Assessing Needs
    This course explores the differences between need and needs assessment. Students will be introduced to capacity, community capacity, and capacity building. This course identifies why a needs assessment is an important part of the planning process and defines what should be expected from a needs assessment. Students will learn to differentiate between primary and secondary data sources and explore the various methods for collecting primary data. Students will learn how a needs assessment can be completed and how to deliver a health impact assessment.

    Measurement, Measures, Measurement Instruments and Sampling
    Students will learn the difference between quantitative and qualitative measures and identify why measurement is such an important process when it comes to program planning and evaluation as well as research. This course introduces the four levels of measurement and identifies the variables that are often measured by health education specialists. Students will learn the steps to identify, obtain, and evaluate existing measurement instruments and describe the process for creating a data collection instrument. Students will learn how a sample can be obtained from a population and differentiate between probability and nonprobability samples. Students will also learn how a pilot test is used.

    Developing Program Goals and Objectives
    Students will learn to write program goals and objectives. Students will learn what is meant by the terms mission statement and vision statement and define goals and objectives, and distinguish between the two. This course identifies the different levels of objectives and describes a SMART objective. Students will learn the necessary elements of an objective and identify an appropriate standard for objectives.

    Theories and Models Commonly Used for Health Promotion Interventions

    Students will learn how theory, models, constructs, concepts, and variables apply to program promotion in a health context. This course identifies why health promotion interventions should be planned using theoretical frameworks and describes how the concept of the ecological perspective applies to using theories. Students will learn the difference between a continuum theory and a stage theory.

    Semester 3
    Interventions
    This course identifies the ethical concerns related to intervention development and how to create an intervention for a health promotion program. Students will learn to identify the need for intervention and apply it to a health promotion setting. This course explores the rationale for selecting an intervention strategy and explains the advantages of using a combination of several intervention strategies rather than a single intervention strategy. Students will learn the different categories of intervention strategies and learn to assess needs, assets, and capacity for health education. This course examines factors that enhance or compromise the process of health education. This course will enable students to plan health education programs and select or design appropriate strategies and interventions. Students will develop a scope and sequence for the delivery of health education.

    Community Organizing and Community Building
    Students will learn to examine relationships among behavioral, environmental and genetic factors that enhance or compromise health. This course enables students to plan health education programs and involve priority populations and other stakeholders in the planning process. Students will learn to administer and manage health education programs and how to obtain acceptance and support for programs. Students will learn to demonstrate leadership, manage human resources, facilitate partnerships in support of health education and serve as a health education resource professional. This course enables students to communicate and advocate for health and health education and identify and develop a variety of communication strategies, methods, and techniques to influence policy to promote health.

    Identification and Allocation of Resources
    This course will enable students to utilize the common resources used in most health promotion programs and identify the tasks to be carried out by program personnel. Students will learn the difference between internal and external personnel and how technical assistance, volunteers, teamwork, and cultural factors are related to program success. This course identifies common means of financing health promotion programs to facilitate partnerships in support of health education.

    Marketing
    This course identifies the relationship between a needs assessment and a social marketing program. Students will learn to collect quantitative and/or qualitative data related to health and involve priority populations and other stakeholders in the marketing process.Students will be introduced to the diffusion theory and learn how the diffusion theory can be used in marketing a health promotion program.

    Program Implementation and Design
    Students will develop a scope and sequence for the delivery of health education and address factors that affect implementation. Students will learn how to implement a plan of action, monitor implementation of health education and train individuals involved in implementation of health education. Students will also learn to manage fiscal resources, manage human resources, facilitate partnerships in support of health education and communicate and advocate for health and health education.

    Program Evaluation
    Students will learn the basic purposes of evaluation and distinguish between formative and summative evaluation as well as between formative and process evaluation. This course will enable students to compare and contrast the various types of evaluation and describe the process of conducting an evaluation. This course identifies some of the problems that may obstruct an effective evaluation. Students will explore the difference between internal and external evaluations and review several considerations in planning and conducting an evaluation.

    Evaluation Approaches and Designs
    Students will learn the difference between formative and summative evaluations as well as their relationship to the process, impact, and outcome evaluations. Students will identify elements and strategies related to both formative and process evaluations. Students will explore considerations in selecting an evaluation design and compare and contrast quantitative and qualitative methods of evaluation. This course describes various qualitative methods that can be used in evaluation and research.Students will be introduced to experimental, control, and comparison groups and compare and contrast the major types of evaluation designs. This course will identify the threats to internal and external validity and explain how evaluation design can increase control.

    Data Analysis and Reporting
    This course describes managing data collected in evaluations or other research; types of data analyses; applications of data analyses; interpreting data; reporting the results of evaluation, including designing written reports and how and when to present evaluation reports; and increasing the use of evaluation results.

  • Fees & Expenses


    Tuition fees listed are in effect for the 2017-2018 academic year.

    • Application Fee: $100.00
    • Textbooks: $975.00
    • Postal Fee: $49.00
    • Tuition Fee: $3,825.00

    Total Tuition & Fees: $4,949.00